FAQ

Ordering & Shipping

1. How long does shipping take?
Shipping usually takes about 7 business days.

2. Do you offer international shipping?
Yes, we ship to most EU countries. If you're located outside the EU, contact us to explore the possibilities.

3. How much does shipping cost?
Free Shipping!

4. Can I change or cancel my order after placing it?
If you contact us within a couple of hours of placing your order, we’ll do our best to change or cancel it before it ships.

5. Will I receive a tracking number?
Yes, you’ll receive an email with tracking details as soon as your order ships.

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Returns & Refunds

6. What is your return policy?
Unopened products can be returned within 30 days of delivery. Just contact us and we’ll help you with the process.

7. What if my order arrives damaged or incorrect?
We’re really sorry! If your order is wrong or damaged, reach out within 48 hours and we’ll fix it immediately with a replacement or refund.

8. What payment methods do you accept?
We accept Visa, Mastercard, Apple Pay, PayPal, GooglePay, ShopPay.

9. How can I contact customer support?
You can reach us by email at contact@healthsolves.com or through our contact form. We usually respond within 24 hours on weekdays.